Joy Hollister, LMSW
Director of Human Services
The Municipal Agent for the Elderly program was established in 1972 by the Connecticut State Legislature in order to assure that each of Connecticut's 169 towns and cities have an officially appointed town representative to assist individuals 60 and over in their community. Municipal Agents for the Elderly are appointed by a town official for a two or four year term.
Municipal Agents provide information and referral services, distribute information, assist individuals in learning about community resources, and help with applying for benefits. Municipal Agents are familiar with programs and benefits such as Medicare, Medicaid, SNAP (Food Stamps), Social Security, protective services, legal services, adult day care, housing, transportation, and local senior and community groups. Many also help seniors fill out application forms for benefits.
The Municipal Agent specifically assists Town residents ages 60+; People of any age who are concerned about the welfare of a town resident who is at least age 60.